General Terms and Conditions of Sale

📄 General Terms and Conditions of Sale

Last updated: April 2026

1. Store Presentation

ZenScale is an online store specializing in tech beauty products. By placing an order on our site, you accept these general terms and conditions of sale.

2. Products

We strive to present our products with the greatest possible accuracy (photos, descriptions, features). However, slight color variations may occur depending on your screen.

3. Prices

Prices shown are in euros (EUR), including all taxes. We reserve the right to change our prices at any time, without prior notice. The applicable price is the one displayed at the time your order is confirmed.

4. Order

Any order placed on our site constitutes acceptance of these T&Cs. You will receive a confirmation email after your payment is validated.

5. Payment

Payment is secure and is made online using the methods offered at checkout. Your order will be processed after payment confirmation.

6. Shipping

Delivery times are 15 to 25 business days for Europe. For more details, please consult our Shipping Policy.

7. Right of Withdrawal

In accordance with European legislation, you have a period of 14 days from the receipt of your order to exercise your right of withdrawal, without having to provide any justification. Contact us at sebd2j.2@gmail.com to initiate the process.

8. Refunds

For any refund request, please consult our Refund Policy.

9. Liability

ZenScale cannot be held responsible for delivery delays due to external causes (customs, weather conditions, strikes, etc.).

10. Personal Data

Your personal data is used solely for processing your orders and is never sold to third parties. In accordance with GDPR, you have the right to access, rectify, and delete your data.